Shipping

Domestic Shipping

All orders will be processed within 5-7 working days.

Where there is a delay in the supply of our product, we will advise you as soon as practicable.

If the goods cannot be delivered within 5-7 days of your order, we will notify you of this delay and you may either cancel your order or agree a further delivery time with us.

Orders will be sent to the delivery address that you have submitted on your order form. We cannot be held responsible if that delivery address is incorrect.
We will deliver the goods following the delivery option selected by you during the order process. Any delivery time scales quoted to you are indicative only.

We do not accept any liability for delayed delivery caused by any third party.

Successive orders may be joined and delivered in one parcel.

Returns

Return Policy

All Sales Are Final, and we hope you will be totally satisfied with anything you buy from our website. However, if after delivery, you discover that the beauty products you ordered are different from the one delivered (in size, texture, color etc.), please call or email us immediately and send photographic evidence to confirm we have actually delivered a wrong beauty product. 

If a beauty product delivered to you is not as described on our website on the order confirmation page, or damaged in transit during delivery, the customer should keep the product as it is with the original packaging so we can inspect it and a full refund or exchange will be made. Please ensure that all items are returned in their original packaging including any paperwork, manuals or accessories, with their labels intact.  Items that are returned defaced or damaged are not eligible for a refund or replacement. You may exchange the item for something else, subject to stock availability, or receive a full refund of the price paid (excluding any delivery charges).

The refund can only be made to the card used when paying for the order. We will email you when the item has been received and will inform you when the credit has been made to your card account. This is normally within 7 days of receipt of the goods.

If you wish to exchange an item, you will have to pay any difference in cost of the item and any additional delivery cost. We will tell you what this is so you can arrange payment.

Hair Extensions, Body Jewelry and Piercing Implements, Clipper Blades and Other Blades, and Fashion Earrings:

Due to health and hygiene concerns, we do not accept returns of these items.

Electrical Items and Shears:

These should be returned to the Manufacturer’s address listed on the box.

Clippers and Trimmers:

Clippers and trimmers are all final sales.

Promotional and Free Items:

Promotional items and free items must be returned with the merchandise it was offered with for a return to be processed. Promotional and free items are non-returnable by themselves.